Challenge

• Flight Centre has a dynamic recruitment process and, despite trialling a few different candidate management systems, were unable to find something that met all of their needs
• Flight Centre wanted a system stripped of unnecessary functions that would ultimately simplify and streamline the online recruitment process
• Cost was also a factor – Flight Centre wanted to ensure they were committing to a cost-effective service

Solution

• Employment Office embarked on a six-month customisation process with Flight Centre to ensure the Candidate Management System met their needs
• Employment Office developed job portals with central content management functionality, making it easier and more efficient for Flight Centre to update their recruitment websites with both global and local content
• Employment Office also assisted Flight Centre in re-developing their global internal careers site

Results

• The features and capabilities of Employment Office’s Candidate Management System are congruent with Flight Centre’s unique and highly regarded recruitment service
• A simple and effective system has allowed Flight Centre to process applications in a timely and accurate manner, globally
• Flight Centre has experienced a reduction in CMS management and administration, with access to business specific reporting and data in an efficient and practical format